ombudsman

ombuds, ombud, ombudscommittee, ombudsteams, watchdog, investigator, referee, representative, surveillant, intermediary, go-between, censor, monitor, guardian of the public good, regulatory agent, protective services, complaints investigator, troubleshooter. The Swedish word is inclusive—the "man" means "one"—but its English use is not. University campuses now have Student Ombuds Services and at least one large metropolitan area has an ombudscop program under which police officers respond to neighborhood concerns.