As Chief Technology Officer at Elevance Health, Geeta brings speed and agility to large systems within healthcare, accelerating the quality of service for over 400 million members and creating growth and innovation to promote better health outcomes. Geeta Wilson is a leader and expert in the use of technology to transform the healthcare industry and better serve consumers. She is committed to her vision of healthcare as a best-in-class consumer experience and has brought innovative tech platforms to her work at Elevance, Humana, and NCR Corporation. Geeta has an MBA from Andrews University and is the founder of the Consumer Society, which helps companies build experiences to put the consumer first. She has appeared on numerous podcasts including View from the C Suite and Customer Bliss; print outlets including the Ageist Magazine and Lean Startup Co. and has been a keynote speaker at global and international conferences.
Sub-specialties:
Future of Health
Lean Operations
Startups within Corporations
Payors/Insurers in the healthcare landscape
Intersection of Healthcare and Tech
Consumer experience in Healthcare
Consumer experience
Healthcare landscape
Healthcare tech
AI & Healthcare
Women in Tech
Women in Tech Leadership
Trends in Healthcare Technology
Tech & Health Equity
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Expert DirectLink
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Redefining Self-Care: How to Avoid Burnout
View C-Suite [2023] -
Pivot or Perservere? Experiences are still King
Medium [Jun 11, 2020] -
Steering Enterprise Toward Innovation
Lean Startup Co. -
Accelerating the Curve: On a Quest to Improve the Customer Experience
Innov8rs International Conference [2020] -
Healthcare CX for over 13 million members
Human Duct Tape Show (Apple Podcast) [2019] -
Healthcare CX for over 13 million members
Customer Bliss [2019] -
Accelerating Consumerism in Healthcare
Ageist [2019] -
How To be Scrappy
The Lean Startup Conference [2016]















